Branch
Manager
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Branch managers are part of our community teams and are responsible for the day-to-day management of the DCA service. This includes management of administration and coordination teams. They also manage business development of key customer relationships with local authorities, NHS and private commissioners of services.
Experience within the health and social care sector is required, particularly in relation to supported living and community-based care. Having great communication skills, relationship management and commercial awareness within the sector is key.
We’re passionate about career progression and offer support through training. Our leadership and management course is a great way of developing leadership skills for senior roles.
Key responsibilities
- Manage the day-to-day running of the service, including all relevant line management and ongoing development responsibilities for the coordination, recruitment, training and administration.
- Investigate and assist in resolving any queries from funders.
- Build and maintain relationships with all relevant local stakeholders.
- Attend meetings with people we support, their families and other professionals, alongside the field support and coordination team.
- Create and distribute any relevant reports or regular KPI information.
- Complete relevant quarterly and other audits, including spot checks.
- Effectively implement and manage any procedure or policy changes.
- Manage local tenders and mini bids as they arise with support from the contracts team.
- Engage and support in business growth activity.
- Be the registered manager with the relevant regulator.
Every day is different. I love to think that I have made a difference to someone’s life. I use my experiences at each level to pass onto my team. We work as a team and share learning and good practice.
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