Care and clinical
Care and clinical training covers a range of conditions and needs that the people you’ll be supporting may have. Your training programme will be created based on the service you’re employed at and the needs of the specific individuals you’ll work with. This will build your confidence and empower you to deliver a person-centred approach to the care and support you deliver.
Support teams must complete mandatory training before their first day of work. You’ll then take part in your induction where you get to apply your new skills for the first time while being supported by your team. The length of the induction is dependent on the service and the people you will be supporting.
The mandatory training programme is created by our Learning and Development Team, who include qualified trainers. They’re experts in autism, learning disabilities and complex needs. This team also deliver face-to-face training and help to develop e-learning courses.
We have an online training platform called Aspire. Aspire enables you to complete your e-learning at your own pace. Our e-courses are designed to suit different styles of learning. They include videos, quizzes and downloadable resources.
E-learning modules cover many care and clinical courses. We have a whole range of courses, such as life support, communication, fire safety, medication and health care tasks and mental health awareness. These modules will help you in your new role and are specific to the requirements of the service and the people we support.
If you are new to health and social care, you’ll also need to complete the care certificate, which can be completed online. This is your foundation learning and the additional e-learning modules build on this knowledge.
Our specialisms courses are designed to teach and create a better understanding of the different types of conditions and needs of the people we support. For example, we have a two-day autism program as part of the accreditation with the National Autistic Society (NAS) designed for those working at autism specialist services. We also have an introduction to autism course that all staff, including group support teams, must complete. Once staff complete this course, they will have better knowledge about autism. They will also understand how people with autism process information, as well as how to support them and communicate with them.
We have specific clinical courses to meet individual needs, such as peg catheter care, diabetes and insulin. You will be expected to complete these types of courses if the service you work at have people with these support needs.
This type of tailored training empowers our staff to apply a person-centred approach when delivering great quality care and support.
The safety of our staff and the people we support is of the highest importance to us. During the COVID-19 pandemic, we have made many changes inline with Government guidance, including adapting our face-to-face training to be online. To find out more about how we’re managing COVID-19 safely, visit our resource area on the corporate website.