Support Worker

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Support workers are social care superheroes. Our teams provide exceptional care and support for people with learning disabilities, autism, brain injuries and complex needs across the UK.

We co-create person-centred support plans with each individual, their families and wider support network. This enables us to understand their needs and help them achieve their goals and ambitions.

We are privileged to support vulnerable people with tasks we often take for granted and to empower them to live how they choose. No two days are the same! One moment you could be helping someone with daily routines they find challenging, such as washing, dressing or eating. Another, you may be supporting them to access local community facilities, such as education, shops and cafes or parks.

The role can be challenging at times, so patience and compassion are key. It may not be a job for everyone, but it could be the perfect career for you! There is no job more varied, and arguably none more rewarding.

Our support worker roles are split into two different teams – those who are based at our care homes and those who support people out in the community. The key responsibilities are similar.

Key responsibilities

  • Provide support in a way that is respectful, promotes dignity and independence.
  • Provide support in any location appropriate to meet the needs of the people we support.
  • Communicating with the people you support using appropriate communication methods.
  • Assisting with individuals’ care, including personal care.
  • Participating in the development and implementation of support plans.
  • Assisting the people we support with household activities.
  • Administering medication to the people you support.
  • Recording and completing any appropriate documentation.

I enjoy seeing the people we support live and laugh and just have a great time. I love being the reason they smile and laugh, it makes them happy and that makes me happy too.

Amy Hook - Support Worker

Care Home teams

Our specialist care home teams support people in our residential care homes. Care home teams work together in a variety of different shift patterns to ensure the people we support have care 24 hours a day. Sometimes, residents of our care homes are involved in recruiting their staff to find the right people for them.

Community teams

Our community teams support people in supported living accommodation, their homes, in our day opportunity services or out in the community. Your role in a community team is to work with the people we support so they can get the most out of their day. The aim is to offer them support to live as independently as possible and create a person-centred care plan to achieve their goals.

Amanda’s career journey in care

Amanda Griffiths began her career in care as a student nurse at the age of 18. It’s not a career that she had considered at that time. Due to the recession in the 80’s, she was looking for a job and was happy to take on any job. After a conversation with a friend, and a leap of faith, Amanda began her first shift as a young student nurse in December 1982.

Fast forward to today, over 30 years later, Amanda is the Quality Director at Voyage Care. We spoke to Amanda about her career in care.

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Fall in love with a career in care

Our teams are passionate about making a difference to the lives of the people we support. Many of our staff come from different walks of life and have ended up working in the care sector for years. Valery Farelley is a service manager at Voyage Care. When she started her career in care, she discovered all you need is love and passion to make a difference.

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Supporting Megan to be independent

Megan is autistic and can present with challenging behaviour. She first moved into Broadview, one of our residential care homes, in 2019. The service manager did a sensory assessment and an environmental assessment. This helped to understand Megan’s needs.

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