Team Leader in Hartlepool at Voyage Care

Date Posted: 11/9/2018

Job Snapshot

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Job Description

Job Family: Supervisors

Location: Hartlepool, County Durham

Pay Rate (£): £19,500 per annum

Vacancy Reference: 017011


Shift Pattern includes days, evenings and nights

40 hour contract

Wage; £19,500 per annum

About this job;

An exciting opportunity has arisen for a Team Leader position.

The role will be to support the Clinical Team by being responsible for key areas of the service provision, this could include working in, managing, and co-ordinating packages of care. To provide support to people we support in a way that is respectful and enables them to realise their own potential. Carrying out duties designated by the Clinical Lead/Clinical Manager, including the delivery of care, completing delegated clinical tasks, shadowing new staff members and completing paperwork.

To promote good practice at all times, acting as an effective and positive role model. This will include supporting people we support in their own home, working in the school environment, accessing the community, attending appointments or any other setting that is require. This will be via a combination of shifts/supernumery hours.

To act as a main point of contact in selected settings, respond to email correspondence, attend Multidisciplinary Team meetings and maintaining detailed and accurate documentation for the children we care for.

Key Responsibilities

  • In conjunction with, and under the instruction of the Clinical Lead/Clinical managers, assisting with the day-to-day supervision and management of packages of care
  • Contributing to, and being responsible for elements of, working with the person you support, their family, advocates and other professional colleagues in order to facilitate good communication and decision making so that the service provided is co- ordinated and applicable.
  • In conjunction with the Clinical Manager being a main point of contact for selected settings, responding to email correspondence, attending MDT’s and Therapy Team visits. Maintaining detailed and accurate documentation for the children we care for.
  • Assisting the Clinical Team in being responsible for elements of, working with multiple children, their families and other professional colleagues. To support each child to reach their full potential
  • Contributing to and in conjunction with the Clinical and Operational Teams, being responsible for elements of the recruitment, supervision, training and day-to-day management of staff so that the service can provide consistently the correct staffing levels, attitudes, and skills.   
  • Contributing to, and being responsible for elements of, the proper maintenance of reports and records in order to ensure compliance with good practice guidelines, and legislative, statutory, and organisational requirements.
  • Contributing to, and being responsible for elements of, the identification and reporting of risks, and if required taking necessary precautions to ensure the health and safety of the children we support and the support team
  • Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.
  • Working shifts as needed including weekdays, weekends, split shifts, wake nights, sleep-in and bank holidays as required

You may be required to undertake other duties commensurate to your role and/or working hours, as may reasonably be required of you at any other sites or premises, locations in the community, and within the homes of people we support. The Company may reasonably require you, on an occasional or frequent basis, to meet the changing needs of service provision.

This is a description of the job as it is at present. However, the Company may periodically review your job description and update it to ensure that it relates to the job as when being performed. It is the Company's aim to reach agreement on reasonable changes, but if agreement is not possible the Company reserves the right to insist on changes to your job description, after consultation with you.

Driver with their own car is essential.

NVQ level 2 in Health & Social Care is essential, NVQ level 3 in Health & Social Care or working towards it is desirable.

The ideal candidate will have some experience in care and working with Children and/or young adults, but full training will be given for the right candidates.


We offer a great range of benefits which include:-
1. Paid DBS, Training & Holidays **

  1. Salary scale /progression if you want it
  2. Life insurance & Pension Scheme
  3. Cycle to work scheme
  4. Retail rewards & savings
  5. Long service awards
  6. Childcare vouchers
  7. Refer a friend from £250 - £750 (T&C’s Apply)

** Should your employment with Voyage Care terminate for any reason within the first 3 months of your employment start date, the full cost of the DBS will be repayable back to us. Deducted from your final salary.

Benefits are dependent on contract type


We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check for Regulated Activity which will include a check against the Barred adult list.


*Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement in accordance with the Equality Act 2010



Role Specific Requirements -


Driver: Driver with own vehicle

Gender: Female Only