Systems Implementer in Lichfield at Voyage Care

Date Posted: 11/27/2019

Job Snapshot

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Job Description

Job Family: Business Implementation

Location: Lichfield, Staffordshire

Pay Rate (£): 28,000 to 32,000 DOE

Vacancy Reference: 022069


As a leader in health care and support services for individuals throughout the UK and Health Investors Specialist Care Provider of 2016, Voyage Care supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs. We operate over 400 care homes and 20 rehabilitation centres across the country and we provide specialist care and support to people at home and in the wider community…..and we’re growing every day!

We currently have a new and exciting opportunity to join Voyage Care as an Systems Implementer in our Projects and Programmes department.

As a Systems Implementer you will be field based across the UK working with local teams to ensure that aspects of the implementation process are followed, and deadlines are met. This role will require national travel and will often require you to work away from home.

Working as part of the project team, you will have accountability for the success of your own implementations.

Key Responsibilities;

  • Be the face of implementation and a key contact for the Operations Teams
  • Build relationships with local and national stakeholders at all levels
  • Work with internal stakeholders and Head Office departments to establish their requirements
  • Collate and manage relevant data required to ensure successful implementation
  • Become an operational super user for IT systems being implemented
  • Ensure that all targets and deadlines are achieved
  • Be involved in training and coaching of new system users
  • Understand and be involved in the development and management of processes and corresponding documentation, including process maps
  • Analyse and manipulate data to identify trends and to identify potential issues or risks
  • Work alongside project team to assist in data and trend analysis


Key Skills;

  • Excellent IT skills, particularly in Excel and other Microsoft Office applications
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Exceptional self-motivation, persistence and diligence while being trustworthy, intuitive, and methodical.
  • Very strong organisational and time management skills, able to demonstrate the ability to work to deadlines
  • Be able to work on your own without the need for constant supervision

In return you will receive a competitive salary, car allowance, 25 days annual leave + bank holidays and your birthday off.

On successful completion of your probationary period further entitlements include life assurance, pension contribution, and Voyage Care’s reward scheme.

This is a fantastic opportunity to be part of an expanding business within an ambitious and motivated team.

Make a great career choice and apply now.

We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.


Role Specific Requirements -


Driver: Driver Required