Rates Administrator in Lichfield at Voyage Care

Date Posted: 9/14/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Family: Finance

Location: Lichfield, Staffordshire

Pay Rate (£): 18,500

Vacancy Reference: 016319


Reporting to the Senior Rates Administrator, an exciting opportunity has arisen to join a dynamic finance department in a new team that is responsible for ensuring the operational data held in our new ERP is robustly maintained.

  • Experience with Coldharbour essential
  • Create & maintain charge and pay rates within the system
  • Process People We Support new starter forms.
  • Liaise with our Contracts Team to create system contract records including rates and processing rules for framework contracts.
  • Create system contract records for individuals and new funders following validation of funding from contracts team.
  • Communicate relevant system contract references to Operations to streamline the set-up of clients.
  • Liaise with our Fee Procurement Team to ensure the latest fee uplifts are reflected in the system.
  • Ensure all changes to pay & charge rates comply with our authorisation matrix.
  • Create & maintain TUPE Pay rate override records
  • Maintain and update relevant mileage, travel time & bank holiday & billing calendar fields & rates in the system.


  • Investigate and resolve any finance / invoice queries
  • Deactivate and archive old data to ensure only current rates are in use
  • Comply with agreed SLA for create users and changes
  • Advise on or provide any relevant system reporting, specifically around pay and charge rates.
  • Other ad hoc duties as required.

Key characteristics for role: attention to detail, high level of accuracy, customer focused.

In return you will receive a competitive salary, 23 days annual leave + bank holidays and your birthday off, life assurance, pension contribution, access to childcare vouchers and Voyage Care’s reward scheme.

Make a great career choice and apply now!

We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.


Role Specific Requirements -