Property Support Advisor in Lichfield at Voyage Care

Date Posted: 11/29/2019

Job Snapshot

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Job Description

Job Family: Property

Location: Lichfield, Staffordshire

Pay Rate (£): 19207 pro rata

Vacancy Reference: 022112


We currently have a fantastic opportunity for a hardworking, highly organised and customer focussed individual to join our busy Property Team, based at our Head Office in Lichfield.

Part-time – 15-19 hours over 3 days

What's the role?

• Respond to both inbound and outbound telephone queries and email correspondence within an agreed service level

• Act as first point of contact and provide solutions for our customers

• Identify customer needs through active listening and analysis

• Follow up and resolve to a satisfactory conclusion any issues arising from any queries

• To deal with customer complaints in a professional manner, ensuring they are effectively logged, and resolved to the satisfaction of all relevant parties


  • Significant experience working in a customer-focused environment
  • Strong communication skills, written and oral
  • Flexible and committed approach
  • Team playing skills • Good decision making skills

What’s in it for you? A competitive salary, life assurance, employee benefit scheme, and a workplace pension. This is a fantastic opportunity to be part of an expanding business within an ambitious and motivated team

Interviews: Monday 30th December

Make a great career choice and apply now!

We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.


Role Specific Requirements -