IT Support Analyst in Lichfield at Voyage Care

Date Posted: 8/15/2019

Job Snapshot

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Job Description

Job Family: IT

Location: Lichfield, Staffordshire

Pay Rate (£): £21,000 to £23,500 DOE

Vacancy Reference: 019627


Reporting to the IT Technical Support Manager you will provide expert and timely first line technical support and training to all users of company IT equipment.

This will involve:

  • Providing appropriate technical support for all IT users and where necessary carrying out training for company employees on equipment, software or systems.
  • Installing equipment at various company sites.
  • Raising orders for new IT equipment
  • Record and maintain an accurate asset inventory.
  • Assisting the SystemAdministratorin the maintenance and development of the corporate network infrastructure and associated systems.
  • Liaising with the System Administrator to resolve queries
  • Logging all calls to maintain an accurate database tacking all enquires made to the helpdesk.


You will have practical experience of Windows XP & Windows 7 Operating Systems and Microsoft Office; you will also be a team player with excellent customer service skills, the ability to communicate complex information in an understandable way with a willingness to learn.

The successful candidate should hold a full driving licence and be willing to travel as required.

We encourage all interested applicants to apply promptly as we review all applications & CVs received on a daily basis. The majority of our adverts close 2 weeks after posting, however where we receive a large number of suitable applications we may close the advert early.


Role Specific Requirements -