Infrastructure Engineer in Lichfield at Voyage Care

Date Posted: 4/30/2019

Job Snapshot

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Job Description

Job Family: IT

Location: Lichfield, Staffordshire

Pay Rate (£): £40 - £45,000 depending on experience

Vacancy Reference: 018939




To maintain and develop the corporate IT infrastructure for the current and future needs of the business.




  1. Overall responsibility for the maintenance of the corporate network infrastructure, servers and all client devices under the direction and management of the Infrastructure Manager.


  1. Working with the Infrastructure Manager and 3rd parties to develop the corporate network as required for current IT Development projects.


  1. Maintaining the Lab environment for the testing of new infrastructure solutions and for the work of the Application Analyst.


  1. Developing the corporate network infrastructure for future needs of the business in liaison with the Infrastructure Manager.


  1. Implementing IT projects that are defined and planned with the liaison of the Infrastructure Manager.


  1. Providing 3rd Line support for all company IT users when the IT Helpdesk Analysts can not rectify the issue.


  1. Providing help and support via telephone, face to face and email for the IT Helpdesk Analyst when required in times of high work volume.


  1. Visiting company locations to provide technical support and equipment installation where necessary.


  1. Documenting the corporate infrastructure and maintain change control documentation as systems are modified.


  1. Generating reports if required under the direction of the Infrastructure Manager in order to produce accurate information as to the progress and evaluation of current projects.


  1. Deputising for the Infrastructure Manager when required including being on call.


  1. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.



Bachelors Degree in Computing or Equivalent




Experience/ Knowledge


Proven industry experience

Windows 2008 R2 to 2016 Server/Linux/Azure

Exchange 2016/O365

SQL 2012 or higher

Cisco IOS/Nexus OS/Meraki

Dell EqualLogic/Compellent SAN


Phone Systems - Mitel/Avaya/IP Cortex/Skype UC



Role Specific Requirements -