HR Apprentice Administrator in Lichfield at Voyage Care

Date Posted: 11/18/2020

Job Snapshot

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Job Description

Job Family: HR

Location: Lichfield, Staffordshire

Pay Rate (£): 10000

Vacancy Reference: 025952


***Apprenticeship Opportunity- £10,000 per annum***

Main Purpose

To assist in the efficient operation of the Human Resources Department. To provide general day-to-day HR Support in relation to all HR Operations administration for employees and workers.

Core Duties

  • Assist with the management of the Human Resources Operations 'Email Inbox' responding to queries where possible or forwarding to relevant member of team.
  • Manage the internal administrative processes for the HR Operations team to include; changes to contract, maternity, paternity, right to work, DBS and other necessary HR documents and correspondence
  • Filing, photocopying, dealing with the incoming and outgoing post, and other general admin functions
  • Provide letters to all employees as and when needed, including salary review letters, job title changes, salary changes, end of year letters etc. in a timely and efficient manner and ensuring these changes are communicated to payroll.
  • Process all employees onto the correct benefit schemes and issuing the appropriate paperwork to employees and ensuring details are communicated to the payroll team.
  • Process reference requests such as employment, mortgage and tenancy in line with the set timescales
  • Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns.
  • Maintain all employee records accurately and efficiently
  • Support the management of the DBS renewal process including overseeing on a weekly basis DBS renewals, issuing DBS applications in a timely manner, checking of ID checks, maintaining the database and dealing with any related queries
  • Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted.
  • Monitor and maintain the Right to Work spreadsheet, ensuring all Right to Work details are up to date and highlighting to the Senior Manager and Senior HR Change and Projects Advisor when permits are due to expire.
  • Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality 13. Provide a high level of customer service to all stakeholders
  • Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
  • Maintain an awareness of HR best practice at all times
  • Ensure the HR administrative processes are effective and efficient, working with the wider HR team to evolve and streamline them as and where appropriate.
  • Support the HR team with project administration as and when required.


  • Academic
  • Education to at least GCSE standard, with passes at Grade C (or equivalent) in English and Maths
  • Good IT skills; ability to use Microsoft Office packages including Word, Excel and Outlook.
  • Training will also be given
  • Excellent relationship building skills
  • High level of attention to detail and high level of accuracy
  • Strong written and verbal communication skills
  • Excellent interpersonal and communications skills, in person, by telephone and in emails
  • Exceptional time management and organisational skills, has the ability to manage multiple tasks and projects
  • A positive ‘can do’ attitude and a friendly professional manner
  • Driven and self-motivated
  • Ability to maintain confidentiality at all times and in all circumstances
  • Demonstrate a keenness to learn and take direction
  • Ability to work as part of a team and a flexible approach in order to adapt to work requirements

In return you will receive a competitive salary, 23 days annual leave + bank holidays and your birthday off.

Make a great career choice and apply now!

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check for Regulated Activity which will include a check against the barred Adult and Children’s lists. We are an equal opportunities employer.


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