Field Support Supervisor in Trowbridge at Voyage Care

Date Posted: 1/3/2019

Job Snapshot

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Job Description

Job Family: Supervisors

Location: Trowbridge, Wiltshire

Pay Rate (£): £22000 p.a

Vacancy Reference: 017235


Role Overview

Wiltshire DCA is a friendly, welcoming, relaxed place to work. We are passionate about the support we provide, supporting the individuals in a way that is respectful, promotes independence and enables people that use our service to realise their own potential. The individuals we support enjoy many activities in and around their community such as day trips, pub lunches, social clubs and many more so this might not feel much like work.

You will be responsible for creating and maintaining person centred support plans, and ensuring high quality support is being provided to each of the people that we support. Carrying out other duties designated by the Manager which include delegation of duties to support workers, you will also promote good practice at all times and act as an effective and positive role model. As a Field Support Supervisor, you may be required to work alone with the people you support or as part of a team, and may be required to provide support in any location appropriate to meet the needs of the service.

Key Responsibilities

  • You will have overall responsibility for assessing new people that we support, and the development and implementation of individuals’ support plans;
  • You will encourage the people you support to take an active role in all aspects of daily living, and ensure the appropriate level of individual care and support is identified;
  • Manage the review and maintenance of all support plans to ensure the ongoing suitability of the support that is being provided, including daily outings, holidays or recreational pursuits;
  • Recording and completing any appropriate documentation in order to ensure that individuals’ records, observations, or research results are accurate and informative. Providing this information upon request to the Branch Manager or Operations Manager (or their authorised equivalent);
  • Ensuring that all people we support have up to date MAR charts, in accordance with the company’s Administration of Medication Policy; including staff medication competencies and regular audits of Medication records
  • Arranging, planning and conducting the supervisions and appraisals of support workers as and when required.
  • Attending, participating and contributing to relevant multi-disciplinary meetings for the people that we support.
  • Attending, participating and contributing to team meetings when required to promote communication within the team.
  • Undertaking all training (including statutory) relevant to the needs of the service and the people you support and according to relevant legislation, in order to professionally develop and gain skills beneficial to the individuals.
  • Ensuring all policies and procedures applicable to the service and the company are followed and understood in order to comply with regulations and good practice.
  • To provide a service and deliver care from time to time when emergencies, or short term requirements present such a need. This may be in the absence of any other member of staff.
  • Working shifts and visits on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in and bank holidays as required, and at multiple sites.
  • Participate in the on call service on a rota basis.


We are looking for someone who has their NVQ Level 3 in Care Management and has experience in a supervisory role, ideally in a care setting.

A full driving licence and own transport is essential as this post will involve travelling between our Wiltshire services.

Click Apply to complete our one page application………All applications & CV’s received are reviewed on a daily basis.

We offer a great range of benefits including:

  • An Employee Assistance Programme
  • Pension Scheme
  • Retail discounts and rewards
  • Childcare vouchers
  • Cycle to work scheme
  • Refer a friend
  • Paid Mileage

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity which will include a check against the Barred adult list.



Role Specific Requirements -


Driver: Driver with own vehicle

Gender: No Specfic Requirement