Field Care Supervisor - North East in Hartlepool at Voyage Care

Date Posted: 2/12/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
    Health Care
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Family: Supervisors

Location: Hartlepool, County Durham

Pay Rate (£): £19,500 per annum

Vacancy Reference: 014835


As a leader in health care and support services for individuals throughout the UK, Voyage Care supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs. We operate over 400 care homes and 20 rehabilitation centres across the country and we provide specialist care and support to people at home and in the wider community…and we’re growing every day!

Role Overview

You will be responsible for creating and maintaining person centred support plans, and ensuring high quality support is being provided to each of the people that we support and the field based management of the support team. Carrying out other duties designated by the Clinical Manager which include delegation of duties to support workers, you will also promote good practice at all times and act as an effective and positive role model. As a Field Care Supervisor, you may be required to work alone with the people you support or as part of a team, and may be required to provide support in any location appropriate to meet the needs of the service. 


Key Responsibilities

  • You will work alongside the Clinical Team in ensuring we deliver high quality, safe and effective support
  • You will have responsibility for assessing new people that we support, and the development and implementation of individuals’ support plans;
  • You will encourage the people you support to take an active role in all aspects of daily living, and ensure the appropriate level of individual care and support is identified;
  • Manage the review and maintenance of all support plans to ensure the ongoing suitability of the support that is being provided
  • Recording and completing any appropriate documentation in order to ensure that individual’ records, observations, or reports results are accurate and informative. Providing this information upon request to the Clinical or Branch Manager (or their authorised equivalent);
  • Providing a comprehensive, high quality general administrative facility for the business including, letter writing, minutes taking, ordering of stationary etc.
  • Ensuring that all people we support have up to date MAR charts, in accordance with the company’s Administration of Medication Policy; including staff medication competencies and regular audits of Medication records
  • Maintaining compliance and support of staff through coordination and completion of supervision, appraisal and team meetings and spot checks as per Company policy
  • Attending, participating and contributing to relevant multi-disciplinary meetings for the people that we support.
  • Organise, attend, participate and contribute to team meetings when required to promote communication within the team.
  • Ensure High standards of care and support are delivered through pro-active auditing.
  • Undertaking all training (including statutory) relevant to the needs of the service and the people you support and according to relevant legislation, in order to professionally develop and gain skills beneficial to the individuals.
  • Ensuring all policies and procedures applicable to the service and the company are followed and understood in order to comply with regulations and good practice.
  • To provide a service and deliver care from time to time when emergencies, or short term requirements present such a need. This may be in the absence of any other member of staff.
  • Working shifts and visits on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in and bank holidays as required, and at multiple sites.
  • Participate in the on call service on a rota basis, maintain appropriate records and review scheduling systems.
  • Complete reports as required, monitor and action accordingly, ensuring reporting to the Clinical and Branch Manager is maintained.  
  • Engage and support in Business growth activity
  • To work with the Area Recruiter and Trainer to mentor all “New to Care” staff through the Care Certificate during their induction period, ensuring observations and assessments are completed and recorded to evidence competence


Click Apply to complete our one page application………All applications & CV’s received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity which will include a check against the Barred adult list.


Role Specific Requirements -


Driver: Driver with own vehicle

Gender: No Specfic Requirement