Care Manager in Hertford at Voyage Care

Date Posted: 11/29/2019

Job Snapshot

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    Not Specified
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Job Description

Job Family: Care Management

Location: Hertford, Hertfordshire

Pay Rate (£): competitive

Vacancy Reference: 020956


We are looking for a talented, experienced Registered Care Manager to join a nationwide company, to run our DCA in Hertfordshire

Who we are looking for; We are keen to hear from individuals who have a background in Learning Disabilities, Registered Care and managing services with clients who have complex needs, looking to make the next incredible career move.

As a leader in health care and support services for individuals throughout the UK, Voyage Care has been specialising in providing care for over 30 years to thousands over people in residential, supported living and in the community.

Key Responsibilities

  • Manage the day to day running of the business, including all relevant line management and ongoing development responsibilities for the Coordination, Recruitment, Training and Administration Team.
  • Build and maintain relationships with all relevant local stakeholders. Arrange and attend regular meetings with stakeholders and utilise relationships to promote business growth or ensure prevention or resolution of issues. Maintain regular contact with all relevant contracts monitoring teams and be involved in all audits and visits.
  • Complete relevant quarterly quality audits with the support of your team to promote the identification of issues that may lead to service issues which could negatively affect the business.
  • Make sure the office maintains accurate and up to date records and reporting systems in accordance CQC requirements and company policy 
  • Implement and monitor quality management and improvement systems. Lead investigations on more complex complaints and serious incidents.
  • Manage local tenders and mini-bids as they arise with support from the contracts team, including preparing and reviewing the commercial aspects of proposals for customers in conjunction with finance and oversee the setup of all new packages of care from the point of referral
  • Provide leadership, management and support to the DCA team.



We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.

  • *Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement in accordance with the Equality Act


** Voyage Care – Laing Buisson, Specialist Care Winner 2019**


Role Specific Requirements -


Driver: Driver Required

Gender: No Specfic Requirement