Care Manager in Hertford at Voyage Care

Date Posted: 10/4/2019

Job Snapshot

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Job Description

Job Family: Care Management

Location: Hertford, Hertfordshire

Pay Rate (£): competitive

Vacancy Reference: 020956



** competitive pay rate with car or car allowance**


We are looking for a talented, experienced Registered Care Manager to join a nationwide company, to run our DCA in Hertfordshire, providing a high standard of care for people with learning disabilities and complex needs

They will possess  good working knowledge of health and social care, particularly in relation to supported living and community based care delivery. They will also have strong people management skills and sound commercial understanding.

Key Responsibilities

  • Manage the day to day running of the business, including all relevant line management and ongoing development responsibilities for the Coordination, Recruitment, Training and Administration Team.
  • Build and maintain relationships with all relevant local stakeholders. Arrange and attend regular meetings with stakeholders and utilise relationships to promote business growth or ensure prevention or resolution of issues. Maintain regular contact with all relevant contracts monitoring teams and be involved in all audits and visits.
  • Complete relevant quarterly quality audits with the support of your team to promote the identification of issues that may lead to service issues which could negatively affect the business.
  • Make sure the office maintains accurate and up to date records and reporting systems in accordance CQC requirements and company policy 
  • Implement and monitor quality management and improvement systems. Lead investigations on more complex complaints and serious incidents.
  • Manage local tenders and mini-bids as they arise with support from the contracts team, including preparing and reviewing the commercial aspects of proposals for customers in conjunction with finance and oversee the setup of all new packages of care from the point of referral
  • Provide leadership, management and support to the DCA team.



We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.

*Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement in accordance with the Equality Act


Role Specific Requirements -


Driver: Driver Required

Gender: No Specfic Requirement