Business Development Manager in Midlands & North East / West at Voyage Care

Date Posted: 7/24/2018

Job Snapshot

Job Description

Job Family: Care Management

Location: Crewe, Cheshire

Pay Rate (£): Up to £30,000

Vacancy Reference: 016178


*Experienced Business Development Manager in Care*

Based in Crewe with extended travel expected

Salary: up to £30,000pa (dependent upon experience)PLUS Company Care / Allowance.

Role Overview:

Hours: The post will be 37.5 hours a week, flexi hours depending on the nature of travel and completion of tasks: some evenings and weekends may be required.  

Regionally based Business & Development Managers will be responsible for the management and business development of key customer relationships with Local Authority, NHS and private commissioners of services and increasing Voyage’s presence in the market.

The Business & Development Manager will manage a portfolio based on Local Authority geography, and will seek to build and develop business within their portfolio including residential, supported living and outreach services.

This role will require you to use your excellent management and interpersonal skills, coupled with previous experience.

Ideally you will hold a qualification in relevant fields such as management and be intuitive, financially astute, exceptionally organised and be able to demonstrate your success and a proven track record in a similar role. 

Although, based at our Office in Crewe, you will be expected to travel to other area's: mainly around Birmingham, North West, Leeds, York etc. but at times you may be required to travel further.


We offer a great range of benefits which include:-

1.Paid DBS and Holidays

2.Salary scale /progression if you want it

3.Life insurance & Pension Scheme

4.Cycle to work scheme

5.Retail rewards & savings

6.Long service awards

7.Childcare vouchers

8.Refer a friend from now £350

9.Company car or £330 allowance




Key Responsibilities:


  • a good working knowledge of health and social care, particularly in relation to Learning Disabilities, Physical Disabilities and Acquired Brain Injury.
  • Complying with all company policies and procedures including those relating to Health and Safety and Equal Opportunities


  • Cross working with other Business and Development Managers to identify where individuals could be placed if a need is not met from within the portfolio
  • Early identification of issues that may lead to service issues and prevent local commissioners procuring our services.
  • Preparing and reviewing the commercial aspects of proposals for customers in conjunction with finance.


  • Increased occupancy in residential and supported living services.
  • Increased hours in outreach provision.
  • Identification of new business development opportunities with the post holders portfolio
  • Sound commercial understanding and knowledge of local competitors.
  • Contribution where required to local tenders and mini-bids
  • The relationship and development manager will also take the lead on placements that are commission out of county by one of their portfolio commissioners.

Culture and Communication

  • This is a highly networked role that requires an ability to work under pressure and to challenging deadlines.
  • Strong people management skills, in a dynamic sales environment.
  • Track and maintain accurate records in relation to the referral pipeline, including outcomes and conversion ratios.
  • Undertaking any relevant training and attending relevant meetings as designated.
  • Make recommendations to the Sales and Marketing Director for changes in policy/process moving forward.
  • Have the ability to manage complex and multi work stream opportunities.
  • The Business & Development Manager will work closely with the following:
  • The role will work closely with operations directors, operations managers and services managers to ensure that business that is gained is successfully assessed and implemented into the business. This may also require the Business & Development Manager to work closely with the wider business to identify resources to successfully implement new business.
  • Working with key customers the Business & Development Manager will also identify business opportunities and threats that may require a redevelopment of current services.
  • As this role is a new role within the organisation the post holder would be expected to contribute to the development of the role over time.


We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check for Regulated Activity which will include a check against the Barred adult list.

*Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement in accordance with the Equality Act


Role Specific Requirements -


Driver: Driver Required

Gender: No Specfic Requirement