Branch Manager in Portsmouth at Voyage Care

Date Posted: 3/11/2020

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Family: Care Management

Location: Portsmouth, Hampshire

Pay Rate (£): 32000

Vacancy Reference: 022351


Registered Branch Manager – Portsmouth - £32,000 per annum + Car Allowance


Voyage Care are currently looking for an experienced Registered Manager /Registered Branch Manager to oversee our Supported Living branch in the Portsmouth area. The Branch Manager will be responsible for the day to day management of the business, including the administration/coordination teams and a team of Field Support Supervisors. The Branch Manager will also be responsible for business development of key customer relationships with Local Authority, NHS and private commissioners of services.


They will possess a good working knowledge of health and social care, particularly in relation to learning disabilities, supported living and community based care delivery. They will have the ability to work under pressure and work to challenging deadlines. They will also have strong people management skills and sound commercial understanding.


Benefits to a career with Voyage Care:

  • Competitive salary
  • Company car allowance
  • A clearly defined career path if you want it
  • A mixture of in house training and nationally recognised qualifications paid for by us
  • Paid DBS & Holidays
  • Life insurance & Pension Scheme
  • Cycle to work scheme
  • Retail rewards & savings
  • Long service awards
  • Refer a friend from now £250-£750 T&C’s Apply


Requirements of the role


  • Prior experience in a management role within the health and social care industry
  • NVQ Level 5 in Health and Social Care or working towards
  • Sound understanding of community based care and supported living and in-depth knowledge of our client group.
  • Driver with own vehicle
  • Willingness to be registered with the CQC
  • Experience managing large, diverse teams


  • Knowledge of Cold Harbour and CM2000
  • Prior experience working with Portsmouth City Council and Hampshire County Council


Key Responsibilities

  • Manage the day to day running of the business, including all relevant line management and ongoing development responsibilities for the Coordination, Field Support, Recruitment, and Training Teams.
  • Build and maintain relationships with all relevant local stakeholders. Arrange and attend regular meetings with stakeholders and utilise relationships to promote business growth or ensure prevention or resolution of issues. Maintain regular contact with all relevant contracts monitoring teams and be involved in all audits and visits.
  • Attend meetings with people we support, their families and other professionals alongside the field support and co-ordination team
  • Create and distribute any relevant reports or regular KPI information including completion of group reports as required
  • Complete relevant quarterly quality audits with the support of your team to promote the identification of issues that may lead to service issues which could negatively affect the business.
  • Effectively implement and manage any procedure or policy changes within the team to ensure quality levels are maintained in line with regulatory, internal and contractual requirements
  • Management of all complaints, incidents and accidents with support from the team as required. Ensure all regulatory, internal and contractual requirements are met, including completion of all relevant notifications and adherence to correct policy and procedure.
  • Maintain a good knowledge of local competitors and use this to inform how we develop the business
  • Manage local tenders and mini-bids as they arise with support from the contracts team, including preparing and reviewing the commercial aspects of proposals for customers in conjunction with finance and oversee the setup of all new packages of care from the point of referral
  • Support in the development of external tendering/client proposal documentation


Click Apply to complete our one page application…….All applications & CV’s are reviewed on a daily basis.


We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check for Regulated Activity which will include a check against the Barred adult list.


*Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement in accordance with the Equality Act


Role Specific Requirements -


Driver: Driver with own vehicle

Gender: No Specfic Requirement