Help & support

Help & support

We understand that you may have some questions or would like some more information when applying for a job with us. We’ve put together some useful resources for you to refer to at every step of your recruitment journey.

Our friendly recruitment team are available on the phone to answer any queries you may have. You can email them or call them on 0800 035 5474.


We’ve answered some frequently asked questions, to answer the common questions we are asked regarding recruitment and working with us.

Interview tips

We’ve put together everything you need to know and some useful tips to help you prepare for your face-to-face interview.

Recruitment process

Read more about our recruitment process to help you understand the recruitment journey and our process.


Read here about our vaccination rules for support workers and care workers.