Training

The people we support have complex needs and sometimes multiple conditions. Your training is tailored to the needs of the specific individual(s) you support. This empowers you to provide the very best quality care and support to help people progress their personal journeys.

We want you to love your job and to have the support and space to grow and thrive in your role. You may join us with a heap of social care experience, or you might be entering the sector for the first time. What’s important is your kind, caring and compassionate attitude – we can teach you the rest.

As a new employee, you’ll first complete your training and paid induction. You’ll start building your own support network from day one – this will include your management team, colleagues and departments at Group Support. Even for support workers out in the community, building relationships with your wider team is important. It helps you stay connected and access resources that you’ll need to help you in your role.

As part of your induction, you will shadow another member of your team. This helps you understand your new role and get to know people in your team. Your colleagues and management team will work with you during your induction to help you put your training into practice and answer any questions you may have. You will be given an induction workbook to refer to and use as a guide throughout your induction.

You will have the opportunity to do more training and add to your skill set. Our appraisal process looks at your performance and gives you the chance to speak your manager and together decide on your personal development journey with us.