Services Optimisation Manager in Lichfield at Voyage Care

Date Posted: 7/2/2019

Job Snapshot

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    Not Specified
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Job Description

Job Family: Managerial

Location: Lichfield, Staffordshire

Pay Rate (£): Competitive

Vacancy Reference: 019934


Join Voyage Care as a Service Optimisation Manager, for a job that really means something, providing people with the gift of a life well lived.

The role is front line operational based. The Service Optimisation Manager will manage, action, support and deliver the mobilisation and integration of acquisitions and large tender wins, manage and drive the continuous improvement of the quality of services across the Region/Country, support, influence and implement change whilst delivering the company strategy.

Are you interested in a diverse work pattern, joining a team where no two days the same, and taking on a role where you get to see all different parts of the country?!

This role is truly unique and exciting, as a service optimisation manager you will play a vital role in helping us achieve our operational and strategic objectives.

  • Integrating Large tender wins & acquisitions into the organisation
  • Manage & Drive Quality improvements where required
  • Oversee the management of Risk in services.
  • Taking part in Assessments, Working closely with hospitals and transforming care.
  • Working closely with individuals to help build the journey of their life
  • Support young adults and a diverse group of people with specialisms such as Prader Willi Syndrome, Mental Health issues and Autism to name a few.

Key attributes

  • Be able to work as an individual and part of a team.
  • Solution Focused approach
  • Be comfortable working at pace and under pressure, and commit to tight time frames.
  • Have strong communication skills, commercial acumen and analytical skills.
  • Lead by example, and have a willingness to participate and commit to assignments.
  • Have a willingness to work across the whole organisation, covering the United Kingdom
  • Hold a full driving license.
  • Basic understanding of Microsoft Excel, Word, PowerPoint and Outlook.


Benefits: We invest in a wide range of benefits to reward our staff for the brilliant job they do. We offer a pension scheme; retail discount package with some great offers, including holiday discounts to gym membership and Cycle to Work; our employee assistance programme offers independent advice and support 24 hours a day, you will receive a competitive salary, car allowance, 25 days annual leave + bank holidays and your birthday off.

To discover more about your future at Voyage Care and the attractive rewards and prospects that go with it Click Apply to complete our one page application………All applications & CV’s received are reviewed on a daily basis.


Role Specific Requirements -


Driver: Driver Required