Field Support Supervisor in Stoke-on-Trent at Voyage Care

Date Posted: 7/21/2020

Job Snapshot

Job Description

Job Family: Supervisors

Location: Stoke-on-Trent, Staffordshire

Pay Rate (£): £19,988.00 per annum

Vacancy Reference: 024762


Job Title: Field Support Supervisor - Full Time - 37.5 hours per week

Location: Longton, Stoke on Trent

Shifts: Monday - Sunday: 7:30am-2:30pm, 2:30pm-9:30pm & 9:30pm-7:30am & be on call rota as per service requirements

Pay Rate: £19,988.00 per annum

Voyage Care are recruiting a Field Supervisor in Care: based in Stoke on Trent this is a fantastic opportunity for an experienced senior, team leader or deputy manager looking to apply their skills and knowledge within a complex support environment.

Role Overview

As an experienced and senior worker your role will include some of the following: Complex casework, court work, transforming care, complex disability, safeguarding, behavior that challenges, risk & transitional work.

In addition to the above you will complete assessments; identify individual outcomes and care and support needs; you will plan care with individuals, families, and third party professionals: reviewing packages to check what is working well and what needs to change. 

You will have overall responsibility for assessing new people that we support, and the development, maintenance and implementation of individuals’ support plans, encouraging the people we support to take an active role in all aspects of daily living

Ensuring that all people we support have up to date documentation, observations and MAR charts, in accordance with the company’s Administration of Medication Policy; including staff medication competencies and regular audits of Medication records

Arranging, planning and conducting the supervisions and appraisals of support workers as and when required.

Attending, participating and contributing to various meetings for the people that we support and your team.

Undertaking all training (including statutory) relevant to the needs of the service and the people you support and according to relevant legislation, in order to professionally develop and gain skills beneficial to the individuals.

Ensuring all policies and procedures applicable to the service and the company are followed and understood in order to comply with regulations and good practice.

To provide a service and deliver care from time to time when emergencies, or short term requirements present such a need. This may be in the absence of any other member of staff.


We are keen to attract experienced staff (must have previous care management experience e.g. Team Leader/Senior Support Worker), who can "hit the ground running" and want to progress in their career development. 

- Good knowledge of the Transforming Care Programme.

- Level 5 Qualification of Management in Care or be willing to work towards.

- Excellent communication and written skills inclusive of: assessment, report writing and organisational skills.

- Experience of working in partnership with people with diverse needs, both service users and carers; and colleagues and providers.

- Ability to organise your own time and work to deadlines. 

- Full UK driving Licence with access to a vehicle.


We offer a great range of benefits which included

1. Paid DBS** & Holiday

2. Salary scale /progression if you want it

3. Life insurance & Pension Scheme

4. Cycle to work scheme

5. Retail rewards & savings

6. Long service awards

7. Refer a friend bonus between £250- £750 *T&C's Apply

** Should your employment with Voyage Care terminate for any reason within the first 3 months of your employment start date, the full cost of the DBS will be repayable back to us. Deducted from your final salary.


We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer. All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity which will include a check against the Barred adult list.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010. 


Role Specific Requirements -


Driver: Driver Required

Gender: No Specific Requirement